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Customer experience

Customer portal with live status updates

Customers asking every week how things are going while you are busy doing the actual work.

€1495 setup + €149/mo. Cancellable monthly after 6 months.

Customer portal with live status updates

Realistic impact

What does automation usually deliver?

We prefer a conservative model. For a small business, saving 2-4 hours per week is already meaningful for calmer operations and faster follow-up.

Conservative model

At an internal hourly value of €45 and €149/mo support.

low estimate

€ 390

freed capacity / month

€ 241 after monthly support

6-7 mnd setup recovered in capacity

strong fit

€ 779

freed capacity / month

€ 630 after monthly support

2-4 mnd setup recovered in capacity

This is not a revenue promise. It only counts freed time, excluding extra leads, reviews or fewer mistakes.

A solid flow looks like this

Not everything goes to AI. Automation handles repetition; you keep control of pricing, exceptions and tone.

Request

Form, email, call or DM

Auto triage

Type, priority and context

Action

Calendar, CRM, document or message

Human check

Only where judgement matters

WhatsAppMailTelefoonCRM

Market signals we use

18-35%

AI adoption in Dutch SMEs is growing, but not standard

Smaller firms lag larger SMEs.

47%

name administration or registration as time-consuming

DNB survey on non-core work in the Netherlands.

2-4h/wk

our conservative starting assumption

We only model higher after intake.

10-25%

realistic no-show pressure reduction with reminders

Only relevant when missed appointments are common.

How it works

What this actually solves

You are halfway through a project. Four customers running at once. Everyone wants to know where they stand. You get emails, phone calls, messages. All the same question. A customer portal solves it. Each customer has their own page, sees status, milestones and documents and can ask questions through their own timeline. You become calmer; customers feel better informed.

2-4h/wk

conservative time-saved estimate

5-15%

better lead follow-up

no guarantee

measure first, then scale

Conservatieve richtwaarden. Tijdens intake rekenen we met je eigen aanvraagvolume, uurtarief en huidige handwerk.

What you get

What is included

  • Login per customer or project
  • Status overview with clear milestones
  • Document upload and download
  • Message timeline per assignment
  • Notification at every new step
  • Works on desktop, tablet and mobile

Who it is for

Does this fit you?

  • IT and web design agencies with ongoing projects
  • Construction and contractors with multiple jobs
  • Advisers and consultants with engagements
  • Healthcare providers with treatment journeys

Price

Customer portal

€1495

one-off setup

€149

per month

Schedule an intake

Free 30-minute call. Cancellable monthly after 6 months.

FAQ

Questions we are often asked

What if I do not have time to post updates daily?

The system pulls updates from your existing tools. When a file or new email arrives, the customer sees it automatically.

Is this safe enough for customer data?

Yes, everything via encrypted connection, EU hosting and per-customer logins. GDPR-compliant.

Can I adjust the styling?

Logo, colours and font are all customisable so it feels like your own platform.